Content Reviewer (Norwegian Speaking) at Majorel in Dublin!

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DESCRIPTION

Job Title:   Content Reviewer - Norwegian

Reporting to:   Team Lead 

Location: Dublin, Ireland

Work Type: WFO

 

Overall Job Purpose

 

This position offers you the opportunity to work alongside one of our high profile clients who specialise in internet based searching and video sharing platforms. As a Content Reviewer you will be responsible for the day to day management of potentially sensitive internet content, ensuring a quality experience is provided to millions of internet users.  As a reviewer you will have the opportunity to make a significant and direct impact on the quality of our client’s social media and advertising products. Content Reviewers will be responsible for optimal quality and productivity levels.

 

Duties & Responsibilities 

  • Responsible for evaluating online social media, web page content and advertising content in conjunction with client policy 
  • Visually navigate and review images, videos, accounts and text-based content 
  • Escalate violations of client policies using internal tools
  • Maintain a high level of quality in each case that you review
  • Achieve weekly productivity deliverables as part of daily workflow
  • Balance priorities of daily workflow tasks in line with client needs
  • Opportunity to participate in client meetings to discuss findings and make on-going recommendations
  • You may be required from time to time to support different workflows/products/markets 
REQUIREMENTS

Required Qualifications & Experience

  • Fluency in written and spoken English and the required language for this role is essential
  • Experience navigating internet websites including social media, commercial websites etc. 
  • Broad knowledge of current  national and international political, historical and social news 
  • Comfortable with reviewing internet content that may be deemed inappropriate and/or contain explicit material
  • Proven ability to deliver highest quality results while paying strict attention to detail
  • Ability to be flexible and adaptable to meet changing business needs
  • Ability to work in a fast paced environment with high volume and complex demands
  • Can remain positive during challenging assignments 
  • Strong work ethic and ability to work with minimal supervision
  • Intermediate I.T skills with the ability to quickly learn new tools

 

 Competencies

  • Solutions Orientated 
  • Initiative
  • Collaboration
  • Organisational commitment  
  • Customer Focus
  • Teamwork
  • Organisation & Planning
  • Results Orientated 
  • Attention to detail
  • Problem Solving & Information Gathering
  • Resilience & Adaptability
OFFER

What we offer

  • Vibrant, multi-cultural environment
  • Career & Personal Development
  • Quarterly performance bonus
  • Comprehensive Benefits Package
  • Subsidised Health Insurance
  • Access to Discount Schemes
  • E learning access
  • Paid Annual Leave
SKILLS
Problem-Solving
Norwegian Call Centre Agent
Norwegian Language Skills
Norwegian Customer Service Clerk
Norwegian Technical Support
Solution Oriented
Attention To Detail
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