Customer Advisor - furniture trade leader –Norwegian Speaker

About Webhelp

Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands.  By choosing Webhelp, you will be part of a community of over 120,000 game-changers from more than 140 locations in 60 countries.

Join us at Webhelp and you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects for some of the most progressive B2C and B2B brands worldwide.

What you’ll be doing at Webhelp

As a Norwegian-Speaking Customer Advisor for a furniture trade leader, you will:

• Help customers with from simple tasks such as finding opening hours to handling complex complaints.
• Focus on providing first-class customer service and assisting customers with a variety of questions and challenges
• Work to achieve key goals such as customer satisfaction and quality
• Provide accurate, valid, and complete information by using the right methods/tools.

We’ll be a great match if you:

• Have a high level of Norwegian (written and oral) and fluent in English (B2)
• Have excellent communication skills coupled with empathy and team spirit
• Are available for rotating schedules
• Have a positive attitude and a desire to provide good service
• You're analytical by nature and able to anticipate problems and find solutions.

If you feel you don’t check off every qualification in the job description, we encourage you to apply either way. We will do our best to match you with the right job, whether it’s this one or a future role.