Customer Support

At Otovo, we’re building Europe’s leading platform for residential solar energy — and we’re doing it fast.
Born in Norway, powered by tech, and driven by impact, we help people across Europe switch to clean energy by connecting them with local solar installers. Our platform makes going solar simple, affordable, and 100% online.

We’re now growing in Spain — and we want you to be part of the ride.

What you'll do 

This is not your average support job — you’ll be part of the engine that helps our solar projects run smoothly.

Your mission:

Answer customer questions via email and phone (no cold calls!)

Request and organize key documents for solar panel installations

Talk with municipalities and help manage paperwork

Keep tasks moving

Support our sales and ops teams in delivering great service

You’ll learn a lot, move quickly, and have space to grow. As we scale, you’ll also have the chance to take on more responsibility and help build the team.

We don’t expect you to be a solar expert — we’ll teach you! What we do look for:

You speak one of these languages natively: Norwegian, Dutch, German, Portuguese or French

You’ve got 1–2 years of experience in customer service or admin

You’re organized, proactive, and thrive in fast-moving environments

You're confident picking up the phone and dealing with different people

You're based in Madrid and open to hybrid work

You speak basic English to connect with our international team

???? Bonus points if you:

Have worked with Zendesk, Hubspot, or similar tools

Have dealt with city halls or public institutions

Know a thing or two about solar (not required)

???? Flexible hours & hybrid work 2 days a week.

???? Transport card (tax benefit)

????️ Restaurant card (tax benefit)

???? Nursery support

???? Health insurance

???? Optional pension plan

???? Language learning support

????Friday beers in the office. 

????‍????????‍???? Full remote work for 4 weeks in summer and Christmas. 

???? An international team and a mission that matters

Because here, you’ll do real work, from day one. You’ll learn fast, grow with the team, and help accelerate the green energy transition in Europe.

Let’s make solar happen — together. ☀️ We are hoping to get to know you.