Danish Speaking Customer Support with Marketing in Cyprus

The company is an online marketing agency that provides online services to consumers. As a Customer Supporter, you work with advertising, customer support, customer retention and data analysis.

They offer customers a range of interactive marketing solutions that combine a consumer-oriented approach to acquisition and retention programs together with healthy profit-based business models. They work with their clients to create personalized business plans and service packages for each client.

Description of the role:

• Answering customer questions via email, phone calls and chat in a courteous and professional manner.
• Open and maintain accounts receivable by recording account information
• Resolve product and service problems by clarifying customer complaints, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, following up to ensure resolution.
• Contribute to teamwork by performing related tasks as needed
• Manage a large number of incoming calls, email messages and chat
• Identify and Assess customer needs to achieve satisfaction
• Follow communication guidelines and policies
• Go the extra mile to engage customers
• The company offers additional internal training.

• Fluent language skills in Danish and good English
• Customer support experience would be considered an advantage but not essential as the company offers full in-house training
• Strong communication skills over the phone by listening to
• Customer orientation and ability to adapt and respond to different types of characters
• General data-art map
• Good communication / PR
• Opportunity to work on Shift
• The ability to work both alone and as part of a team is necessary

• Transport from the airport and free accommodation for 2-4 weeks
• The salary is approx. 1500 euros per month.
• Monthly rent, 300 EUR per month Tax free.
• No income tax if you earn less than 19,500 euros this year.
• 2 plane tickets per year
• Monthly bonus based on performance
• Annual bonus
• Full health insurance
• Referral bonus for new colleagues
• Exciting company activities

Living in Cyprus:

Cyprus is the island of the beautiful goddess Aphrodite, who, according to legend, rose from the sea just outside Paphos. It is the 3rd largest island in the Mediterranean and gained its independence from Great Britain in 1960. Cyprus is home to beaches that stretch for miles, ruins you can hike through, delicious cheeses and the oldest wine label in the world (Commandaria).

About us:

We are professional Nordic recruitment specialists with a focus on putting together the best job opportunities for candidates in Sweden, Finland, Norway and Denmark with opportunities worldwide. Nordic Jobs Worldwide is the largest language-based recruitment agency in the Nordic region, we match the most exciting jobs with Nordic talent. over 2 years we have recruited and helped over 1000 Nordic speakers to their dream job with our clients in over 28 different countries.