DESCRIPTION
Do you want to join a fast-growing tech company and build your career in the cybersecurity industry? Our client in Portugal is looking for Danish-speaking professionals ready to take on an exciting new opportunity!
Step into the role of Customer Service Representative and play a key role in supporting cybersecurity clients. Receive intensive onboarding, integration into a global team, and paid training in sunny Portugal. Begin your journey with a 10-day training program followed by a rewarding career in one of the most innovative sectors!
About the company
Our client is a global leader in customer experience management and contact center services, delivering exceptional customer care in over 35 languages. With a diverse team across multiple countries, they provide first-line support and technical assistance for leading international brands in a dynamic and inclusive work environment.
What will you do?
- Manage and expand an existing portfolio of customers
- Accurately forecast sales opportunities based on realistic expectations
- Build strong relationships through outbound calls and video meetings
- Consistently meet or exceed growth and activity-based KPIs
- Maintain up-to-date and accurate records in the CRM system
- Prepare quotes and process customer orders
- Collaborate across departments to support customer and partner success
REQUIREMENTS
Candidate profile
- Previous experience in sales, customer service, or business development
- Ambitious and results-oriented with a growth mindset
- Strong communication skills and relationship-building ability
- Proficiency in CRM tools and standard business software
- Able to work full-time on a rotating weekday schedule
- Fluent in Danish and Englis
OFFER
Employer offers
- Signature of a Selection Agreement to manage the final recruitment stage
- 12-month employment contract (Uncertain Term); permanent after 2 years
- Paid 10-day full-time training (8 hours/day)
- Health Insurance from day one of the employment contract
- Comprehensive training in customer management, products, and software
- 22 days of paid vacation annually under Portuguese law
- Compensation for working on public holidays with a substitute day off
- Work schedule: Monday to Friday, 09:00 to 18:00 (40 hours/week + 1-hour lunch break)
- Monthly gross compensation includes:
- Base salary
- Apartment Benefit (tax-free until 31 Dec 2026 if in company apartment)
- Christmas and Holiday allowances (paid monthly)
- Meal Allowance via prepaid card (tax-free, usable in various outlets)
- Income tax (based on personal profile) and fixed 11% Social Security tax
Nordic Jobs Worldwide
Nordic Jobs Worldwide is a leading recruitment company focusing on connecting Nordic–speaking talents with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 6,500 candidates secure their dream jobs.
