Data Center Operations Engineer Technician (AWS)

Description

We are currently seeking a Data Center Operations Engineer Technician to serve as a technical resource within our mission critical Data Center. The position will help ensure overall availability and reliability to meet or exceed defined service levels of Data Center Engineering Operations. We are recruiting suitable candidates to operate / maintain these facilities in Spain. 

Tasks:

• Assist in the operation and maintenance of all electrical, mechanical, and HVAC equipment within the Data Center/Facility. This equipment supports mission-critical servers and must maintain better than 99.999% uptime.

• Assist in maintenance and monitoring of all Data Center systems to include incidents/events, problems, changes, monitoring, problem escalation/notification/resolution and all other aspects of Data Center support.

• Monitor and troubleshoot all mechanical, electrical, HVAC systems, voice/data, chiller systems and generators.

• Provide assistance to contractor or data center engineers to ensure proper operation and maintenance of all facility equipment.

• Provide assistance to contractor or data center engineer to deploy new equipment, such as building racks, cabling, and other tasks as necessary

• Perform site walkthroughs to verify proper operation of Facility Equipment and Monitoring Systems

In addition to acting as a Facilities First Responder to critical events, this individual will also support new data center facilities and existing data center facilities and will demonstrate an ability to Operate with minimal supervision

Competencies:

The successful candidate show be able to demonstrate the following competencies / behaviors:

• An ability to solve problems through root-cause elimination, stepping back to understand the broader context.

• An aptitude for trouble-shooting and problem-solving complex issue

• Ability to maintain service level agreements (SLAs) through the implementation of proactive issue detection and immediate response.

• An ability to follow procedures system documentation and track issues through appropriate entries into a Trouble Ticket system.

• Prioritize appropriately in a complex, fast-paced environment.

• Willingness to take ownership for technical issues brought by the customer base.

Basic qualification:

• Engineering degree or Electro-Mechanical Certificate of Higher Education (Ciclo Formativo de Grado Superior)”

• At least 1-2 years experience as an electrician/mechanical subsequent to obtaining qualification or experience working at an electrical discipline (no experience required if engineer)

• Demonstrate key electrical competencies and theory.

• Know and apply safe electrical practice according to guidelines set by relevant electrical safety supervisory bodies

• Competent in use of basic IT programs such as MS Word/Excel or similar.

Preferred qualification:

• Working knowledge of generic mechanical/electrical room infrastructure such as chillers, cooler units, fan controls. Electrical equipment knowledge (trafos, MV, HV, LV, etc)

• Working knowledge of backup generator systems

Inclusive Team Culture, Mentorship & Career Growth