Fluent in Dutch? Always up-to-date with the latest advances in fintech? Grab the opportunity and join our Dutch-speaking Paypal Customer Solutions team!
Teleperformance is proud to be collaborating with Paypal, the original innovator in digital payments – and world’s most valuable fintech firm – offering the opportunity to native Dutch speakers to work from their own home in the Netherlands, in a fully virtual, fun and engaging environment!
Be part of the change and join our mission to democratize financial services, ensuring that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.
If you are inspired by our core values of Inclusion, Innovation, Collaboration, and Wellness, this is your opportunity!
What you will do
- Be the eyes and ears for the team handling customer inquiries
- Communicate with customers and managers via telephone, e-mail, video, social media and chat.
- Handle and carefully respond to all customer inquiries before, during and after their buying cycle by building excellent rapport & confidence, identifying their needs, and taking strategic action in a timely manner
- Provide excellent customer support through active listening on every interaction while adjusting support approach to accommodate all levels of customer experience
- Work with confidential customer information and treat it sensitively
- Use software to source and input customer data accurately as related to the inquiry