DESCRIPTION
Join our partner’s trust & safety team to help maintain a safe and respectful online environment for a leading social networking platform. As a Community Operations Analyst you will:
- Review and process user-reported content or accounts and take appropriate action according to platform policies.
- Investigate privacy or security issues, identify patterns, and ensure compliance with community standards.
- Analyse data to spot trends, inefficiencies or policy gaps and work with policy, product and engineering teams to propose improvements.
- Maintain high quality and accuracy while meeting daily volume and quality metrics.
- Help create a positive experience for users by upholding the platform’s terms of service and guidelines.
REQUIREMENTS
- Native or near‑native Dutch speaker with excellent English communication.
- Deep understanding of Dutch/Flemish culture and contemporary social issues.
- Reliable and passionate about creating a positive user experience.
- Flexible and adaptable; able to learn quickly and take initiative in a fast‑paced environment.
- Strong communication, decision‑making and time management skills; empathy and resilience to handle sensitive content.
- Eligible to work in Ireland (EU citizenship or valid work permit).
OFFER
- Comprehensive relocation package including flight to Ireland, accommodation assistance and local support.
- Paid training and continuous professional development to support your growth.
- Private health insurance and pension contribution after 12 months of employment.
- Bike to Work scheme and Tax Saver public transport scheme.
- Friendly and diverse team with career advancement opportunities and an inclusive company culture.
SKILLS
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