DESCRIPTION
Seize the opportunity to become part of a multicultural team!
Regarding your field of responsibilities:
As a Customer Advisor, you'll apply your skills to resolve emerging issues with precision and efficiency. You'll uphold excellent standards and share your passion for technology with both customers and colleagues. Given the dynamic nature of this role, you'll have the opportunity to develop your IT skills and advance your international career at your own pace.
Dutch-language inbound customer support via phone, chat, and email
Responding to customer inquiries and documenting relevant case information
Ensuring excellent customer satisfaction
Assisting with pre-sales, general inquiries, and technical support issues
Appropriately addressing customer escalations and accurately documenting the process
Collaborating with other technicians to resolve or properly close tickets
Maintaining the internal ticketing system in English
As a representative of the company, you will uphold the company's values and contribute to maintaining a positive brand reputation
Why work in Portugal?
Portugal offers great shopping, fantastic food, a lively nightlife, and an amazing cultural heritage. It enjoys a warm climate for most of the year. This is one of the many reasons why the stunning country has become one of the most popular destinations for Europeans and has a growing expat community.
Multilingual Jobs Worldwide
Multilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 6,500 candidates secure their dream jobs.
REQUIREMENTS
Your Profile:
Native-level Dutch language skills (C2, some projects may accept B2) + English fluent
Experience in customer/technical support is an advantage
Patience to communicate and solve issues
Handle all data and personal information with the utmost confidentiality
Proactive, self-motivated, and a great team player
OFFER
Our Offer:
Work in the office in Lisbon or Porto (HYBRID)
Competitive salary
Option for long-term accommodation
Private health insurance
Growing opportunities and possibilities for an international career
Benefit from our modern amenities, numerous discounts at local businesses, company celebrations, events, and much more!
SKILLS
Dutch Language
Jobs In Portugal
Portugal Jobs
Dutch Or Flemish
Languages: Dutch
Portugal Positions
Porto Jobs
Lisbon Jobs
ARE YOU THE PERFECT CANDIDATE?
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