Dutch speaking Customer Advisor

Location: Larnaca, Cyprus

Role: Dutch Customer Service Advisor 

Salary: 1350 euro net p/m plus 150 euro gross fixed language bonus p/m- you do not pay income tax but you will pay 10% on social services (which includes healthcare therefore net monthly salary around 1350 euro p/m), also option to earn 250 euro bonus p/m. After 6 Months salary increases to 1400 euro gross PLUS monthly bonus up to 250 Euros

Working hrs: Full Time - earliest shift starting at 09:00, latest shift finishing at 19:00. 2 weekends in a month (could be full weekend, or maybe 1 Saturday and 1 Sunday in the next week)

Relocation: when relocating from outside of Cyprus, there will be a relocation package offered which includes: Room in shared company apartment for the 1st month + flight tickets reimbursement (up to 250 euro) OR 700 euro relo bonus

The Company

Our client is a global outsourcing partner - they currently have 70 offices in over 23 countries. For their multilingual hub in the beautiful port city on the south coast of Cyprus in Larnaca, they are looking to recruit Dutch speaking support agents to join their online financial services project.

The Role

As a Dutch speaking Customer Service Advisor you will be working just a short stroll from the beach! You will be the first point of contact via email, chat or phone for customers of a fintech company that provides online financial services. Listening to your customers needs, taking ownership of their issues and first time resolution is important in this role.

• Fluent Dutch and English
• Previous Customer service experience desired
• Excellent communication skills
• Ability to multi-task

Salary and benefits

Competitive monthly gross salary of 1350 euro p/m plus 150 euro fixed language bonus p/m (increase to 1400 euro after 6 months) plus performance related bonuses. Fully paid training is provided. Other benefits include special discounts and offers in selected local restaurants, cafés, gyms and much more. Working in an international environment where regular team events and activities are provided. Free Greek and English lessons offered. A relocation package is offered for those relocating from outside Cyprus which includes: Room in shared company apartment for the 1st month + flight tickets reimbursement (up to 250 euro) OR 700 euro relo bonus. 

About Talingual

As a job-seeker you can benefit from Talingual’s extensive experience - we have successfully placed thousands of candidates in new roles across Europe and we have all previously been in your position as an international job-seeker. We work with leading international employers who offer compelling employment opportunities in a wide variety of roles and locations. We add value to your job search by reviewing your CV, identifying your strengths as a candidate, discussing your preferences with you, preparing you for interviews, and providing relocation advice. You can expect your Talingual recruiter to provide you with honest and clear guidance in a friendly and supportive way.