DESCRIPTION
Do you like to help and assist customers? Are you tech-savvy and looking to progress your career in the car-sharing sector? Are you ready to start a new adventure as Customer Service Specialist in Athens, Greece? Then keep on reading!
Located in Athens - one of Greece’s hippest cities - you will be able to combine professional growth with an incredible life experience.
Your responsibilities and impact as Car-sharing Service Expert will be:
Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by;
Answering incoming customer queries promptly
Identifying issues and providing effective solutions to ensure customer Recording customer data accurately in the CRM system
Providing ad-hoc support as required
Being a team player and collaborating for the success of the team and project
REQUIREMENTS
- You are a native Dutch speaker with a good level of English
- You are professional, friendly and empathetic.
- You are highly reliable, adaptable, a fast learner, and you have strong problem-solving skills
- You are independent and proactive to work from home
- You are a fast learner and eager to develop new skills
- A previous experience in Customer Service is a big advantage
- EU Citizenship or valid work permit for Greece is required.
OFFER
- A full-time job, 40 hours a week, completely working from home (needs to be located around Athens)
- Attractive salary: Competitive pay that values your skills.
- Schedule: available to work in rotative shifts from Monday to Sunday between 12AM and 11PM
- A Quality Certified Management Company
- Flight ticket to Athens
- Hotel accommodation for 2 weeks with breakfast
- Assistance in finding a flat + real estate agency fee paid by the company
- Other benefits: vouchers, discounts, free Greek classes, events, outings and parties all year round
