DESCRIPTION
Are you a Dutch speaker looking for an exciting career abroad? Join a market-leading customer experience company in Lisbon and represent well‑known global brands. As a Customer Advisor, you will:
• Log inbound and outbound contacts via phone, email or chat and keep detailed records of interactions.
• Perform technical troubleshooting and provide first‑line support on orders and general inquiries.
• Track and follow up on each case to ensure resolution and customer satisfaction.
• Build strong relationships with customers and identify opportunities to up‑sell and cross‑sell solutions.
• Work closely with team members to meet quality and performance targets.
Full training is provided and you will be part of a friendly and multicultural team enjoying a dynamic, collaborative environment in Portugal’s vibrant capital.
REQUIREMENTS
• Native or near‑native level of Dutch with fluent English.
• Willingness to relocate to Lisbon, Portugal and eligibility to work in the EU (EU citizenship or valid visa/work permit).
• Customer‑oriented mindset with excellent communication and problem‑solving skills.
• Positive, proactive attitude and ability to work in a fast‑paced, team‑oriented environment.
• Basic computer skills and willingness to learn new tools.
OFFER
• Excellent relocation package including flight to Lisbon, airport pickup, permanent accommodation and local support.
• Extra payments for night shifts, overtime and holiday work.
• Paid training and continuous professional development.
• Private and public health insurance plus access to an in‑house doctor.
• On‑site canteen and dedicated employee relations team.
• Fun activities, social events and exclusive benefits and discounts.
SKILLS
ARE YOU THE PERFECT CANDIDATE?
Be one of the first to apply
