Dutch Speaking Customer Service

You’ll work as part of the Customer Service team and provide support across several channels. Your work will involve a mix of direct customer contact and back-office tasks. Typical responsibilities include:

• Responding to customer requests by email, chat, contact forms, or phone

• Handling back-office tasks that may require outbound calls

• Making outgoing calls to guide customers, share product updates, gather feedback, or support other company needs

• Keeping customer information up to date in the internal CRM

• Working toward the objectives and deadlines set by your manager

• Being transparent about your daily work and workload

• Sharing feedback to help improve processes

• Escalating issues to the correct teams when needed

Fluent Dutch, is required

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Working Hours

40 hours per week:

• 8-hour shifts + 1-hour lunch break

• Rotational schedule, Monday to Sunday

• Shift window: 07:00 to 17:00

• Option 1: €1,100 gross/month + free accommodation (private room in shared housing)

• Option 2: €1,359 gross/month without accommodation