Dutch speaking Social Media Client Advisor

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DESCRIPTION
Location:  Lisbon, Portugal

Role:  Dutch speaking Social Media Client Advisor

Salary package: 1,050€ gross per month (this does include also the holiday bonus, performance bonus and meal allowance) plus free accomodation (or 1,309€ gross p/m if you choose the option without accomodation). There is also the possibility to earn extra bonusses per month - the average monthly performance bonus is 300 EUR gross p/m.

Working Hrs:  40 hrs per week rotational between Monday to Sunday from 06:00h till 00:00h.

Overview of the company:

Our client is a global outsourcing company – they have offices around the world and in Portugal they have multiple sites where they support huge international clients and assist with business in more than 30 different languages, so you'd be joining a very multicultural environment.  We are looking for fluent Dutch speakers who would like to work in an international environment. This position will be for our client - a global outsourcing partner - and  can either be done remote from your home office in Portugal or from their offices in the beautiful city of Lisbon. This sea-side city has lots to offer from the beautiful old parts to new and modern architecture. If you like the sun and the sea then this city has lots to offer you!

The role:
The role itself will be for a leading global Social Media company, where you will be dealing with online marketing and advertising campaigns for SMBs. Providing pre- and post- sale advice and support via phone, email and live chat to help them grow their business will be part of your responsibility. Your tasked to improve your client's online advertisement experience by solving issues in a timely manner, reporting bugs, guiding the users on the platform and helping them to use its tools and features in the correct way. You will be also first point of contact in regards to payment and billing issues.

REQUIREMENTS
We are looking for candidates who have:

  • Excellent communication skills both verbally and written in Dutch and English
  • Previous customer service experience
  • Flexible
  • Willingness to learn
  • Interest in social media
OFFER
On offer

  • Competitive salary of up to 1,050 € gross per month (this does include also the holiday bonus and meal allowance) plus free accomodation (or 1309€ gross p/m if you choose the option without accomodation)
  • Average monthly performance bonus 300 EUR gross p/m
  • Full training provided
  • 12 month contract (renewable/extendable if you love it!)
  • 22 days holiday per year, Holiday and Christmas bonuses
  • Career Progression
  • And of course....the chance to work for one of the world's most successful communication companies in partnership with amazing global brands - it looks fantastic on your CV.

There is an excellent relocation package on offer which includes flight reimbursement, airport pick up, accommodation during your employment, lots of company organised activities and events and career progress opportunities.  


About Talingual

As a job-seeker you can benefit from Talingual’s extensive experience - we have successfully placed thousands of candidates in new roles across Europe and we have all previously been in your position as an international job-seeker. We work with leading international employers who offer compelling employment opportunities in a wide variety of roles and locations. We add value to your job search by reviewing your CV, identifying your strengths as a candidate, discussing your preferences with you, preparing you for interviews, and providing relocation advice. You can expect your Talingual recruiter to provide you with honest and clear guidance in a friendly and supportive way. See more at talingual.com
SKILLS
Good Problem Solving
Customer Advising

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