Estonian-speaking Solutions Consultant to Sofia, Bulgaria

Join our client as a Solutions Consultant and become a key player in delivering professional support for digital products and services. Benefit from a generous relocation package, all while growing your career in an international, dynamic team.

Our client is a global technology and services leader helping top brands grow through digital solutions and customer experience innovation, specializing in digital content, performance analytics, and customer support across 70+ countries. With advanced tools, training, and career opportunities, it fosters innovation and inclusivity to create transformative business experiences.

-Deliver professional support for digital products and services

-Utilize CRM software, ticketing systems, and support tools efficiently

-Communicate with users via phone, email, and chat

-Resolve inquiries within agreed SLAs using internal resources and protocols

-Consistently meet performance targets including customer satisfaction and resolution rates

-Collaborate with peers to improve service and share best practices

-Stay updated on product developments and participate in training sessions

-Fluent in Estonian and English

-Strong interpersonal and customer service skills

-Able to follow structured processes and guides

-Excellent active listening and problem-solving abilities

-Quick to learn new technologies and adaptable to change

-Customer-focused mindset with a positive and collaborative attitude

-No prior tech experience required, just eagerness to learn and help others

-Financial relocation support (transport, hotel stay, rent assistance)

-Flexible contract types, including part-time options

-Fully paid training

-Stable employment with career development opportunities

-Attractive salary and additional health insurance

-Access to 50+ employee benefits and services

-Positive, international working environment

-Continuous learning and support

-Employee referral bonuses

As Bulgaria’s capital, Sofia offers a vibrant blend of modern amenities and historical charm, with affordable living, excellent transport, and a growing international community. Enjoy scenic mountains, rich cultural heritage, and a lively city life while building your career in a flourishing tech hub.

Nordic Jobs Worldwide is a leading recruitment company focusing on connecting Nordic-speaking talents with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 8,000 candidates secure their dream jobs.