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French Customer Advisor for Airline Company

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DESCRIPTION

Do you want to work with one of the world’s leading airlines?

Are you French native or fluent with strong English communication skills? 

Looking to make your career in a multicultural environment in the sunny and happy Portugal

So we have the perfect opportunity for you!

 

Your future project: join our French Customer Support team.

 

Our client is an International flying company where flying means a true pleasure.

 

As a customer service specialist in this project, your daily responsibilities will include:

  • Provide assistance to an international flying company that supports airlines all over the world
  • Being part of a team specialized in offering support through written and phone communication 
  • Adapt easily to different scenarios and constant updates like aviation demands nowadays
  • Meet and exceed our service quality goals, compliance regulations and productivity targets
  • Create amazing experience that people value and we are proud of
  • Be responsible to follow the direction of management and provide feedback

 

To succeed in the role, you will need to have:

  • Native or proficient level of French (C2)
  • Advanced level of English (at least C1) both verbal and written
  • Ability to adapt to a challenging software system.
  • Good communications skills and argumentation, create empathy from the first moment, being able to turn a negative situation into a positive situation
  • Analytical and problem solving skills with strong attention to detail
  • Desire to learn and advance, be a curious investigator and problem solver
  • High-speed internet access and appropriate conditions for remote work
  • Must hold EU citizenship or valid work permit for Portugal
  • Be a local candidate or willing to relocate to Portugal

 

Benefits.

  • Signing bonus
  • Relocation package
  • Competitive wages
  • Paid professional training
  • Employee discounts
  • Private healthcare & dental insurance (after six months of employment)
  • Growth opportunities through various development programs
  • Fun and engaging company-wide initiatives, including our EverBetter wellness program
  • Job stability
  • Life-long skills and experience
  • Excellent work culture

 

Go further with Foundever™

 

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

 

Apply today! 

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French Customer Advisor for Airline Company