German Customer Support for *Google Ads* with Relocation

Mandatory
Optional
Intermediate
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DESCRIPTION

Would you like to boost your career working in digital marketing? Do you like online advertising and new technologies?

If you are motivated, creative, and open-minded, we would like to meet you! Experience living abroad, start your digital marketing and enjoy the great Portuguese lifestyle. 

 

About the Company

Join the #1 in online advertising platform with a current annual revenue of more than 100 billion US dollars. It can place ads both in the results of search engines like Google Search and on non-search websites, mobile apps, and videos.

 

✨ Your Responsibilities

  • Assist users with pre-sales, general inquiries, and technical support issues via phone, email, chat, and social messaging channels
  • Understand the business goals of the clients and support them through a chat system
  • Provide high-quality customer service
  • Adapt the brand’s voice and tone
  • Respond appropriately to customer escalations and escalate issues
  • Respond to inbound customer requests, document relevant case information
REQUIREMENTS

❤️ Your Profile

  • German is your first language, and you are fluent in English B2
  • You have a high school degree or a bachelor's degree
  • You have an interest in online marketing products
  • You are a strategic thinker
OFFER

✨ Benefits

  • Flexible start date (from 2 weeks up to 2 months)
  • Competitive Salary
  • Performance Bonus
  • Holidays and Christmas bonuses, seasonal rewards, and shift incentives
  • Comprehensive training program upon commencement
  • Multilingual working atmosphere
  • Excellent networking opportunities
  • Free Language courses
  • Team building and outdoor activities organized by the employee
  • Affordable lunch at the office canteen
  • Health insurance from day 1

Full Relocation package 

  • Accommodation
  • Airport pick-up
  • Administrative support for integration in Portugal.
  • Flight ticket
  • Once per year, you will get a flight ticket to visit your home country
SKILLS
Problem-Solving And Interpersonal Abilities
Effective Communication
Assisting
Good Problem Solving
Fluent In German
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