German-speaking Customer Support in Athens, Greece

Athens,
Greece

Mandatory
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DESCRIPTION
Are you a native or near-native German-speaker? Do you have excellent communication skills and enjoy helping others? If so, we have an exciting opportunity for you!

For our partner in Greece we are looking for German-speaking Customer Advisors to join their international team in Greece! 

Responsibilities:

  • Manage incoming calls, chats, messages, and emails.
  • Identify and assess customers' needs to achieve satisfaction.
  • Build sustainable relationships of trust through open and interactive communication.
  • Provide accurate, valid, and complete information by using the right methods/tools.
  • Meet personal/customer service team targets and case handling quotas.
  • Keep records of customer interactions, process customer accounts, and file documents.
  • Follow communication procedures, guidelines, and policies.
REQUIREMENTS
Requirements:

  • Native or near-native proficiency German.
  • Good command of English.
  • Strong phone contact handling skills and active listening.
  • Customer orientation and ability to adapt/respond to different types of characters.
  • Excellent communication skills.
  • Ability to multi-task, prioritize, and manage time effectively.
OFFER
Training:

You will receive Training for your new position!

Benefits:

Competitive salary
Possibility to work remote from anywhere in Greece
Internal growth possibilities
International work environment
Help with relocation to Greece
SKILLS
Customer Support
Efficient Typer
Customer Oriented

ARE YOU THE PERFECT CANDIDATE?
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