job offers of fujitsu at Europe Language Jobs

HelpDesk specialist with Dutch


On behalf of our client, an international leading brewer, we are hiring German speaking candidates to become part of a great friendly community. The company employs over 800 people in their Prague office, 70% of them being expats, mainly from Europe. The dynamic work environment calls for new joiners who will fit the company cultural spirit: people who are not afraid to take ownership, who are ambitious, energetic, resilient and eager to learn a lot from the beginning and want develop themselves.


Main responsibilities:

  • Act as a point of contact for all European employees who need technical support (by phone calls, video calls, IT tickets)
  • Remotely troubleshoot their enquiries 
  • Escalate complex enquiries to Level 2 and 3 support
  • Input resolution steps into ticketing system.
  • Cooperate on process improvement and automation to improve your daily activities and customer satisfaction

Your profile:

  • Fluent Dutch and English speaker
  • University degree or equivalent work experience
  • Interested in computer systems, mobile devices and other technology products
  • Enjoys collaborating and communicating with people

HelpDesk specialist with Dutch