DESCRIPTION
Location: Athens, Greece
Role: Irish speaking Content Moderator and Customer Service Agent
Salary: 1300€ gross per month (paid 14x a year) + up to 130 EUR monthly performance bonus
Relocation: Includes initial flight to Greece, taxi pick up from the airport, 2 weeks hotel, dedicated relocation officer and assistance with finding your own accommodation.
Working hrs: 40 hrs p/week rotational between: Monday-Friday 10.00-18.00
The Company
Our client in Greece is a global leader in customer experience management, providing exceptional support and solutions to clients across a wide range of industries. For their multilingual hub in Athens, we are recruiting for fluent Irish speaking Content Moderators/Customer Advisors.
The Role
This is a combined role where you will represent a very well-known social media platform, and you will be responsible for both moderation of content as well as answering queries in a timely manner. Customer support is given via email and chat followed up by an outbound check in call. You will investigate and resolve reported issues, such as requests for account support and reports of potentially abusive content. Other moderation tasks would be in relation to advertising and checking for Intellectual Rights violations and Trademark infringes. This is a versatile role that would suit someone with an eye for detail and ability to multi-task.
REQUIREMENTS
Requirements
The successful candidate should have:
- Fluent in Irish and English
- Highly motivated, driven and adaptable
- Previous customer service or tech support experience desired
- Multi tasking skills
- Positive & Flexible attitude
ARE YOU THE PERFECT CANDIDATE?
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