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job offers of fujitsu at Europe Language Jobs

Italian Customer Operations Specialist (m/f) - Hybrid work

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DESCRIPTION

Do you love helping people and want a job that allows you to use your language skills? Are you passionate about customer service and comfortable resolving technical issues?

We are looking for proactive individuals to join a multicultural company, striving to become the world's best internet and cell network provider. If you are looking for a new personal and professional adventure in one of the most committed sustainably growing businesses with people-first approach, this opportunity may be just perfect for you!

 

RESPONSIBILITIES

  • Resolve customer issues in a professional way;
  • Manage to handle large volume of calls, emails and queries;
  • Identify customers needs, anticipate recommending products and offering alternatives;
  • Provide feedback, create reports and recap information;
  • Advice on company information and details.

THE PROCESS

  • Submit your application and don't forget to send an updated CV;
  • Get a call by our Recruitment Specialist;
  • Start your interview process;
  • Get selected;
  • Start your journey!
REQUIREMENTS
  • Excellent communication skills in English and fluency in Italian ;
  • Experience in customer support;
  • Genuine care giver. Able to multi-task, proactive and good with time management;
  • Strong in phone calls, email writing;
  • Familiarity with Microsoft Office and Google suite tools.

ARE YOU THE PERFECT CANDIDATE?

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Italian Customer Operations Specialist (m/f) - Hybrid work