Japanese Technical Support for Cloud Solutions
DESCRIPTION
Do you have excellent communication skills in Japanese? Are you into technology? This is definitely for you!
As a member of our Japanese Technical Support team, you will be providing 24/7 help-desk support for users, helping them with their inquiries and technical issues via phone & e-mail, helping to build a better online user experience for millions of people all around the world.
Our client is an American company specializing in cloud storage services, offering online backup & files synchronization solutions.
Teleperformance Greece connects customers with the world’s top brands for more than 30 years. With a team of more than 12,000 employees from 110+ nationalities, we proudly represent the leading global businesses.
A new career journey in an awarded working environment begins at the click of the “Apply for this job” button. Just push it!
What you will be doing:
- Provide 24/7 help-desk support via phone and email in Japanese
- Follow company and client procedures and guidelines
- Be positive and proactive and have a desire for applying continuous improvement processes
- Exchange ideas and solutions with your colleagues!
REQUIREMENTS
Job Requirements:
- Excellent writing & verbal communication skills in Japanese
- Great communication skills in English
- Good technical troubleshooting & problem-solving skills
- Technical background & familiarity with technology trends
- Experience in customer service will be appreciated
- Positive attitude & team spirit
ARE YOU THE PERFECT CANDIDATE?
