DESCRIPTION
One of Strategic Staffing Solutions International's clients is a Global Fortune 500 company, an American worldwide financial services and communication company with the primary strategy - to grow. The company has several divisions with products such as person-to-person money transfers, money orders, business payments, and commercial services.
They are inviting a Junior Analyst to join a growing Digital Review Team in Vilnius, Lithuania of dedicated professionals who value commitment to being one team, working together for one world, within a dynamic and inclusive work environment where people share the desire to win.
As a member of Digital Risk Review Team, you will be a part of the team that analyzes digital money transfers and prevents fraudulent activity.
You'll be responsible for:
- Analyze digital transactions to make sure that no fraudulent activity is involved.
- Communicate with the company’s customers as needed to verify details regarding specific money transfer.
- Support the company’s customers with their identity verification ensuring that Compliance regulations are met.
- Resolve complex problems.
- Decide when to escalate a case or to proceed with the regular transaction/customer profile verification handling procedures.
REQUIREMENTS
- A college degree is highly preferred.
- Strong communication skills.
- Self-motivated and results-driven.
- Customer and result-oriented mindset.
- Fluency in English and German languages.
- Independent decision-making with high attention to detail skills.
- Analytical and problem-solving skills.
- Willingness to work in rotating shifts (workdays, weekends and holidays).
- Ability to manage and prioritize multiple projects/tasks independently.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Teams).
OFFER
- Salary starting from 1117 up to 1600 EUR/gross monthly + German language bonus up to 451.50 EUR/gross monthly (final salary depends on each candidate’s expertise level).
- A hybrid working model (3 days per week in the office), paid taxi expenses (for 6 AM and 3:30 PM shifts) and additional days off.
- Work in a global team and truly multicultural environment.
- Multiple health insurance options, accident and life insurance.
- Access to best-in-class development platforms, Learning curve.
- Global reward program and a wide variety of discounts and special offers.
- Volunteering opportunities, paid by the employer.
- Empowering environment and different short-term incentives.
