Junior Analyst with German language skills

Mandatory
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DESCRIPTION

One of Strategic Staffing Solutions International's clients is a Global Fortune 500 company, an American worldwide financial services and communication company with the primary strategy - to grow. The company has several divisions with products such as person-to-person money transfers, money orders, business payments, and commercial services.

They are inviting a Junior Analyst to join a growing Digital Review Team in Vilnius, Lithuania of dedicated professionals who value commitment to being one team, working together for one world, within a dynamic and inclusive work environment where people share the desire to win.

 

As a member of Digital Risk Review Team, you will be a part of the team that analyzes digital money transfers and prevents fraudulent activity.

 

You'll be responsible for:

  • Analyze digital transactions to make sure that no fraudulent activity is involved.
  • Communicate with the company’s customers as needed to verify details regarding specific money transfer.
  • Support the company’s customers with their identity verification ensuring that Compliance regulations are met.
  • Resolve complex problems.
  • Decide when to escalate a case or to proceed with the regular transaction/customer profile verification handling procedures.
REQUIREMENTS
  • A college degree is highly preferred.
  • Strong communication skills.
  • Self-motivated and results-driven.
  • Customer and result-oriented mindset.
  • Fluency in English and German languages.
  • Independent decision-making with high attention to detail skills.
  • Analytical and problem-solving skills.
  • Willingness to work in rotating shifts (workdays, weekends and holidays).
  • Ability to manage and prioritize multiple projects/tasks independently.
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint, Teams).
OFFER
  • Salary starting from 1117 up to 1600 EUR/gross monthly + German language bonus up to 451.50 EUR/gross monthly (final salary depends on each candidate’s expertise level).
  • A hybrid working model (3 days per week in the office), paid taxi expenses (for 6 AM and 3:30 PM shifts) and additional days off.
  • Work in a global team and truly multicultural environment.
  • Multiple health insurance options, accident and life insurance.
  • Access to best-in-class development platforms, Learning curve.
  • Global reward program and a wide variety of discounts and special offers.
  • Volunteering opportunities, paid by the employer.
  • Empowering environment and different short-term incentives.
SKILLS
Customer Oriented
Problem-Solving
Attention To Detail
Good Communication Skills - Written And Oral
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