LYNK&CO - SWEDISH Customer Service

In LYNK&CO we are not into strict hierarchy, but we do like collaboration, creativity, and people who challenge norms. We have cultivated a culture of personal development and role growth. If you are an original thinker who values being open, personal, and challenging, then you will fit right in. In general, we think that imagination is just as important as expertise, and instinct can be as valuable as experience.

For our Engagement Centre in Barcelona, where we handle all customer queries, we are looking for new talent to support our members in the six different markets we operate in. For LYNK&CO it is all about thinking outside of the box and creating "wow" experiences for our members. Most importantly? A personal approach is key. No robots wanted.

Sounds good? Well, then we want to hear from you.

Your main superpower is offering extremely good customer service via different communication channels. You are at the frontline of our company handling various customer queries as mentioned below. So, as you can imagine we are looking for high-quality brand ambassadors.

A glimpse of the tasks:

• Handling all incoming customer queries around our mobility concept, products, offers, etc.
• Selling our damn good car and cool gear
• Engaging with customers on various social media platforms
• Support in the event registration for our Clubs
• Offering basic technical customer support (You don't need to be too tech-savvy, we will teach you. Although, being a computer expert could come in handy!)
• And a few other fun tasks as they come up (okay, maybe more than a few but that's the fun part of a growing company!)

• You are a (near-)native speaker in Swedish.
• A very good command of the English language. 
• Living in/around Barcelona or willing to move to this area.
• Availability to incorporate the 2nd September.
• Having the required documentation to work in Spain.
• Very valuable working experience as a customer service agent or similar job
• A GREAT service (and sales!) mindset.
• A secondary-level education or higher.
• Good computer skills.
• Ping pong skills appreciated but not mandatory.

• Working hours: Opening time Monday to Friday 8:15h to 17:15h with shifts of 8 hours
• Salary: 26.000 - 27.000 € gross per year
• Contract: 9 months with Randstad + possibility of permanent contract
• Working area: Barcelona city center (well connected by public transport)
• Possibility of hybrid work (after the first 3 months)
• Be part of a global and diverse team, with teammates from over 6 countries.