Relocation package

Included

Company

Talingual

Employment type

Full time

Experience

Entry level

On-site

DESCRIPTION

Location: Barcelona, Spain

Salary: €22.249 gross/year

Schedule: Full-time (39 hours/week), rotational shifts between 09:00–20:00 (Monday to Sunday, 2 days off per week)

Our client is a global leader in digital business services, known for delivering world-class customer experiences for top international brands. They aim to build a work culture where employees feel motivated, supported, and proud of their work. In their vibrant Barcelona office, they are now looking to hire a Norwegian-speaking Travel Advisor to join their exciting team.

Role

As a Norwegian Travel Advisor, you will be supporting travelers and accommodation providers through a major online travel platform. Your main tasks include:

Understanding and identifying customer needs
Mediating between international travelers and accommodation providers
Clarifying inquiries regarding services, payments, or technical issues
Providing accurate information and following set procedures via email and phone
Ensuring a consistently high level of customer satisfaction

REQUIREMENTS

To be successful in this role you need:

Fluency in Norwegian and advanced English
Prior experience in customer service (B2B or B2C) or contact center environments is valued
Excellent communication and listening skills (both written and spoken)
PC literacy and ability to work with tools such as Office 365 and CRM platforms
Strong problem-solving attitude and attention to detail
Open-mindedness toward changing business priorities and processes
Affinity with online travel/accommodation platforms

OFFER

Benefits

Full salary: €22.249 gross/year
Temporary contract with the opportunity for a long-term permanent role
3 weeks of paid initial training and continuous personal coaching
Feel Good Program: Enjoy activities like Spanish lessons, running clubs, beach volleyball, and more
Private health insurance offered with permanent contracts
Flexible perks after the probation period (e.g., childcare transport aid)
Work in a multicultural and international environment
Modern office located - easily accessible via public transport
Be part of a fast-growing industry with career growth opportunities

About Talingual

As a job-seeker you can benefit from Talingual’s extensive experience - we have successfully placed thousands of candidates in new roles across Europe and we have all previously been in your position as an international job-seeker. We work with leading international employers who offer compelling employment opportunities in a wide variety of roles and locations. We add value to your job search by reviewing your CV, identifying your strengths as a candidate, discussing your preferences with you, preparing you for interviews, and providing relocation advice. You can expect your Talingual recruiter to provide you with honest and clear guidance in a friendly and supportive way. See more at talingual.com