Nursing Medical Advisor, fluent German OR Spanish

Job Title:        Nurse for a Medical Coordinator Role with fluent German OR Spanish  

Location:        Dublin – Hybrid Model available (2 days WFO and 3 days WFH)

Salary:            €52000-€54000 including shift premium + performance bonus

Benefits:      23 days annual leave, health care + dental, pension scheme, Travel saver commuter schemes/ OR Free parking and more

Contract:        Permanent Full Time (Mon-Fri primarily with each quarter containing 1 weeks nights/weekends scheduled)    

Are you a qualified Nurse?

Do you speak German OR Spanish OR Italian?

Our client is looking for a qualified Nurse that speaks Spanish OR German to join their team in Dublin. You will join their medical team that supports their customers globally with their medical requirements working with charity organisations globally that need medical advice/assistance and also support our day-to-day customers with their medical queries and support customers that are travelling and get injured to get home to their home countries.

This role is a diverse role that will utilise your nursing skills, administration skills, organisational skills and you will be multitasking daily. If would suit someone from a nursing background that is seeking a new challenge working for an organisation that offers excellent working hours, work life balance and a wide variety of benefits.

Experience Required

• Nursing Qualification
• Previous clinical nursing experience
• Fluent German OR Spanish 
• Administration Skills
• Strong Customer Service Skills
• Experience effectively dealing with high volumes and quick turnaround times.

Key Responsibilities

• Managing of complex medical cases across the business.
• Supporting charities globally with medical assistance/advice
• Managing customers who become sick or get injured abroad and communicating with hospitals and medical staff locally and supporting them in returning to their home country.
• Cost reduction and ensuring medical bills are accurate and fraudulent from your medical expertise.
• Building a strong relationship with clients, customers and both internal and external parties.
• Keeping database up to date and strong administration skills.
• Providing exceptional customer service, developing client relationships.
• Working in line with team SLA`s.
• Responsible for high quality output of day-to-day activities in line with role
• Responsible for process evolvement for relevant functions.