DESCRIPTION
*Please note that the position is based in Sofia, Bulgaria, and we will assist you to relocate.
As a Partner Technical Solutions Consultant with German and English, you will be a part of a great team and all together will:
- Assist partners with general inquiries, product support, and troubleshooting via ticketing system and regular outbound calls
- Deliver outstanding partner service
- Achieve great customer experience and satisfaction
- Identify and understand partner needs
- Work as a trusted point of contact for partners
As a candidate, you do not need to have experience in a similar role but you should be fluent in German and English and able to demonstrate a high level of ownership, keen interest in technologies, and have excellent communication skills.
In Return, We Offer:
- Working Hours: Monday - Friday business hours;
- Relocation Bonus: €1,500 Gross (paid in 2 instalments) - to support relocation and initial rent costs
- 21 Days of Company-Provided Accommodation on arrival, and assistance in finding a long-term home
- Fully paid training
- Stable job and career development opportunities
- Attractive salary
- Additional health insurance
- 50+ benefits and services to choose from
- Positive international working environment
- Support and learning
- Employee referral bonuses
We care about the well–being of our employees, invest in their future growth, and encourage fun and team-building projects!
It sounds like the perfect job for you, Аpply now!
About us: TELUS Digital Bulgaria is the largest employer in the CX (Customer Experience) industry in the country with over 4,600 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.
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