DESCRIPTION
Do you want to work in the hospitality industry and build a career in customer service? Our client is looking for Portuguese-speaking talents who want to join their vibrant team in sunny Málaga, Spain!
Join our client's team as a Customer Support Agent, assisting travelers with hotel bookings, inquiries, and special requests.
About the company
Our partner is a global leader in the customer service industry, delivering exceptional experiences for over 750 leading and digital-first brands. With 170,000 associates worldwide, they provide innovative customer service solutions and seamless customer experiences.
What will you do?
- Handle inbound calls related to hotel reservations and customer inquiries-
- Complete bookings and assist with changes or special requests
- Deliver exceptional customer service with a commercial mindset
- Work with internal systems to manage customer cases efficiently
About Málaga
Málaga is a dynamic Mediterranean city known for its warm climate, golden beaches, and rich cultural heritage. With a welcoming atmosphere, excellent cuisine, and modern infrastructure, it offers the perfect setting for professionals seeking both lifestyle and career growth.
REQUIREMENTS
Candidate profile
- Native Portuguese with good English communication skills
- Experience in customer service or sales is highly preferred
- Professional, calm, and customer-friendly phone manner
- Open to working shifts and weekends
- Based in or willing to relocate to Málaga
OFFER
Employer offers
- 9 months (extendable) with a 2-month trial period
- Salary of €19.000 gross/year
- 39-hour work week with shifts between 08:00–23:00 (including weekends)
- Paid, on-site training
- Relocation opportunity in a vibrant Mediterranean cit
- International team and performance-based work culture
