Quality Assurance Analyst - Japanese

Lisbon,
Portugal

Mandatory
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DESCRIPTION
We are currently looking for a Quality Assurance Analyst for our project:

The primary objective of the Quality Assurance Analyst is to be a SME
(Subject Matter Expert) for quality guidelines and review / rate various types of content, which
could be audio, video, text, photos, and provide ratings on their individual judgements /
decisions, restricted within the options being provided as per the task guidelines with written
explanations to support their ratings and help improve rater quality over time.

Role / Responsibilities:
  • To be a SME ( Subject Matter Expert) for quality guidelines;
  • To evaluate and rate multiple types of content which could be audio, video, text, photos, and provide ratings with written rationales on their individual judgements / decisions restricte within the options being provided as per task guidelines;
  • Participate in calibration sessions with the team and included stakeholders for the workflows as per instructions from the team lead;
  • To do Peer audits as a part of the process model and also to assist in training as per need;
  • To coordinate with other team members for sharing best practices.
REQUIREMENTS
  • English C1;
  • University Degree (preferred);
  • Basic level computer handling skills (along with a typing speed of 25-30 words per minute);
  • Comfortable with G suite, especially Google Sheets;
  • Detail oriented, rigorous, analytical;
  • Excellent in verbal & writing skills with the ability to present reasoning in a clear, concise, and logical manner;
  • Strong sense of logical reasoning with decision making.
OFFER
  • Base salary above average (x 14months);
  • Meal allowance (9,13€ per day worked, in meal card);
  • Transport allowance;
  • Medical Insurance (since day one);
  • Fixed schedule Monday to Friday - 11:00 AM to 8:00 PM.
SKILLS
Quality Assurance
Google Sheet
Good Comunication Skills

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