Ryanair Customer Support with Italian

Your responsibilities

• Providing a comprehensive service to Ryanair airline passengers
• Assisting passengers via: incoming calls/chat/e-mail
• Providing general information
• Supporting passengers with travel difficulties
• Providing information on issues related to baggage, ticket reservations and flight rescheduling - anything that may happen during the trip
• Solving passengers' day-to-day problems
• Handling complaints and issues

Our requirements:

• Knowledge of italian B2, english B1
• Availability to work from our office (Katowice)
• Communication skills and attitude towards working with people.
• High personal culture and customer orientation
• Ability to use Windows operating system and MS Office
• Commitment and motivation to work - together we can achieve more!