
DESCRIPTION
Would you like to join a dynamic and multicultural team in the heart of Barcelona? Are you passionate about sales and fluent in German? This is your chance to be part of a leader in the cruise industry!
Our client
An Italian cruise company, founded in 1854, offering luxury experiences aboard its ships with a wide range of services, entertainment, and dining options. It operates in global destinations and is committed to sustainability and innovation, being part of a renowned international group in the tourism sector.
Your functions
As a Cruise Expert, you will be responsible for tasks such as:
- Converting prospects/leads into sales by building a trusting relationship with customers.
- Managing active interactions through multiple channels to meet productivity goals aligned with the company's objectives.
- Being the first ambassador of Costa, promoting our brand and creating amazing vacation experiences for our guests.
REQUIREMENTS
- Availability to start on April 1st
- Fluent level of German, with exceptional grammar and spelling skills, both spoken and written
- High level of English and/or Spanish is a plus
- Previous experience in customer service (B2B or B2C) and/or sales
- Strong communication skills
- Goal and achievement-oriented
- Motivated, independent, and proactive individual
OFFER
- Permanent full-time contract
- Work schedule: 39 hours per week, with rotating shifts (Monday to Friday from 9:00 to 18:00 and from 10:00 to 19:00 ¿ with one Saturday per month)
- Salary: €22,000 gross per year
- Additional benefits: Meal vouchers worth €2,070 gross per year + performance bonus
- A great place to work with modern equipment and facilities
- Amazing colleagues and professional growth opportunities
- Hybrid work model
- Other benefits (brand discounts, free activities, etc.)
SKILLS
Sales
Microsoft Office
Problem-Solving
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