DESCRIPTION
Do you want to join one of the world’s most recognized tech brands and help deliver next-level support?
Our client is looking for Slovak-speaking Solutions Consultants to join their international team in Sofia, Bulgaria!
This is your opportunity to become part of a global leader in digital solutions and customer experience innovation. Enjoy a relocation package, a 3000 BGN welcome bonus, and the chance to grow your career in a diverse, dynamic, and supportive environment.
What You’ll Do
- Provide professional support for digital products and services
- Communicate with users via phone, email, and chat
- Resolve customer inquiries efficiently within agreed SLAs
- Use CRM software, ticketing systems, and support tools effectively
- Collaborate with colleagues to improve service quality and share best practices
- Keep up to date on product developments and participate in training sessions
- Consistently meet targets related to customer satisfaction and resolution rates
Candidate Profile
- Fluent in Slovak and English
- Excellent interpersonal and communication skills
- Strong problem-solving and active listening abilities
- Ability to follow structured processes and work independently
- Eager to learn new technologies (no prior tech experience required)
- Positive, customer-focused, and adaptable mindset
What’s Offered
- Monthly salary: 2400 BGN + performance bonus up to 300 BGN
- Welcome bonus: 3000 BGN (paid in 3 installments – 1st, 3rd, and 6th month)
- Relocation support:
- Airport pick-up
- Flight reimbursement up to €150
- Up to 21 days of company-paid hotel accommodation
- Housing support in Sofia + 300 BGN monthly accommodation allowance
Additional benefits:
- Fully paid training (2 weeks onsite)
- Flexible contract types, including part-time options
- Private health insurance
- 50+ employee benefits and discounts
- Career growth opportunities in a stable, international company
- Positive, inclusive work culture
- Referral bonuses
Working Conditions
- Working hours: 10:00–18:00 (Monday–Sunday, rotating schedule)
- Location: Onsite in Sofia, Bulgaria
- Training: 2 weeks onsite (fully paid)
If you’re ready to take your career to the next level and be part of a global tech leader, apply today and start your journey in Sofia!
SKILLS
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