Slovak-speaking Customer Support Agent to Greece

As a Customer Service Agent your role is, together with your team, to handle customer issues with empathy and efficiency. The role will be to handle and respond to end-users’ requests through multiple contact channels (phone, e-mail, chat).

The role requires maintaining solid customer relationships by handling their questions and concerns with speed and professionalism, in addition to performing data entry and use of software programs.

• Being native or near-native in Slovak
• English on a communicative level.
• Politeness, courtesy and good communication skills.
• Time management and multitasking abilities.
• Ability to work in groups.
• Flexibility in working hours and ability to work in shifts.
• Software skills.

• Relocation package that includes: Flight tickets to Athens, 2 weeks free hotel accommodation, agency support to find a new place to stay, taxi from the airport.
• Free support from the Employee Relations department during the hiring process, with regards to your Social Security number, Health Insurance (IKA), Tax Number, and Bank account, etc.
• Paid training to keep you up to date on products and procedures.
• In-house doctor and medical insurance.
• Excellent career advancement opportunities.
• International working environment.