Swedish speaking Customer Service representative

Lithuania

Mandatory
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DESCRIPTION
  • Advising clients on various issues using email and voice support;
  • Outbound calls to clarify information or provide feedback to clients/partners;
  • Finding and proposing optimal solutions to the client in connection with the arising issues, accurate and timely diagnosis of the situation;
  • Solving complex issues, claims, helping the client in solving a critical situation;
  • Correct entry of information received from the client into the database;
REQUIREMENTS
  • Knowledge of Swedish language (B2-C1);
  • Knowledge of English language (B2);
  • To be both a sociable and friendly team member as well as an independent task performer;
  • To be fast and able to work in a dynamic work environment;
  • Multitasking skills;
OFFER
  • Remote selection process
  • Great work conditions
  • Corporate training for all new hires
  • Additional health insurance after 6 months
  • Active and fun corporate life throughout the year
  • Career growth opportunities
  • Rolling schedule (Mn-Sn)
  • Monthly salary 1959€ - 2634€
SKILLS
Swedish
English
Customer Service
Good Communication Skills
Customer Relationships
Customer Oriented
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