DESCRIPTION
We are now looking for Swedish-speaking customer support agents for our client in Gothenburg!
About our client
Our client is one of the largest suppliers in the Nordic region offering outsourcing of customer service with over 1,500 employees at various contact centers in Sweden, Denmark, Norway and Finland. Their services are tailored to specific requirements and needs, where they provide a great customer journey and customer experience through omnichannel communication (including social media) as well as Customer Relationship Management (CRM). They also assist with services in customer acquisition, back-office management, debt collection, multilingual services and technical support.
They offer superior results in managing corporate customer service and technical support. Our client is a global company with a presence in about 80 countries with more than 320,000 employees supporting billions of people in over 265 languages and dialects.
About the service:
As a customer support agent, you will work with offering support to the Swedish market and assisting and guiding existing customers before, during and after purchases regarding various issues.
REQUIREMENTS
We are looking for you who:
- Are over 18 years old
- Have approved upper secondary school grades in Swedish, English and mathematics
- Is fluent in speech and writing in Swedish and English
- Is a responsible person who likes to take his own initiatives
- Likes customer service and providing good service
ARE YOU THE PERFECT CANDIDATE?
