Technical Support with Native level of French

Do you speak a native level of French and live near Faro? Do you want to join a leading company in digital services? This is your opportunity!

Our client is a leading company in digital services based in Faro (Portugal) and has been in the market for over 20 years.

During your day-to-day:

• You will provide technical support to our customers via phone regarding web domains, email, hosting, servers and web creation tools
• You will resolve any incidents on the products acquired by our clients 
• You will identify the customers' needs, advise them and accompany them in the purchase process
• You will establish an excellent relationship with the customers and help them evolve in their sector with our client's products 
• You'll follow up and deal with pre-purchase orders and invoices

You're the person we're looking for if:

• You have a native level of French
• You live near Faro
• You're passionate about helping others and keen on ensuring customer satisfaction
• You're experienced in Customer Service (if not, a strong customer-oriented mindset is required)
• You have basic IT skills and are motivated to learn
• You're highly motivated to establish a relationship with the customers
• You have excellent communication and problem-solving skills
• You're patient and proactive
• You're a strong team player and attentive to detail
• You have a private vehicle 

We're offering:

• You'll work mostly remotely
• You will get a Competitive Base Salary + Commissions bonus 
• You will get Health Insurance
• You will get a Meal allowance 
• You'll get Training
• You'll get free English classes 
• You'll have a fixed schedule: Monday - Friday
• You will be part of a stable and multicultural company