Travel assistance with Dutch

A leading travel insurance company is looking for a Customer Service to support its roadside assistance services in the Dutch market. Our client is an organisation with an unparalleled diversity of A-label quality products and services. Working here means being able to contribute to socially relevant issues, a sustainable living environment and responsible mobility, so the organisation itself naturally sets a good example with an effective Corporate Social Responsibility (CSR) programme.

You will provide assistance to holidaymakers who have a breakdown with their vehicle during their trip or at their destination in Spain, Portugal or Morocco. This ranges from organising and managing a towing service, finding workshops for repairs to organising a replacement car and/or transporting the vehicle to the Netherlands. You keep in contact with clients on the follow-up of their file and with our network of suppliers.

For this position you need:

• Native Dutch or bilingual plus being fluent Spanish and English (spoken and written).
• Availability to work alternating shifts (day, evening, night and weekend shifts).
• Previous experience in similar positions.
• Customer and results oriented.
• Able to function independently, decisive and stress-resistant.
• Entrepreneurial attitude.

• Stable contract through a company
• Starting salary of 23,520 euros gross per year
• Full time (40 hours per week)
• Possibility of hybrid work (after the apprenticeship period)
• Various bonuses (with bonuses the salary reaches 25,000 euros gross per year)
• irregular working hours bonus
• transport bonus
• telework bonus,
• etc.
• International and informal working environment