Turkish speaking Email support Agent - work from home

Role: Turkish speaking Player Support Specialist - work from home

Location: work from home in Bulgaria

Salary: 900 Euro gross per month (1800 Lev gross p/m) 

Operational Hours:  40 hrs per week, between operation hours: 07:00-00:00 Monday-Sunday

The Company

Our client is an International is a technology company which provides IT services and multilingual customer service to global clients. Clients include corporations in technology, games, communications & media, eCommerce, fintech, travel & hospitality, healthcare, and automotive industries.

The role

As a Player Support Specialist you will provide exceptional email support to customers of a mobile gaming company. You will be responsible for addressing customer inquiries, troubleshooting technical issues, and ensuring a seamless customer experience. First time resolution and answering queries in a timely manner are important in this role.

Requirements

We are looking for candidates who have:

• Excellent written communication skills in Turkish
• Good command of English
• Previous customer service experience desired
• Flexible attitude
• Eagerness to learn and develop

There is no visa support offered for this position so the successful candidate should have the relevant right to work document for Bulgaria.

On Offer

• Stable job and career development opportunities
•  work from home in Bulgaria
• Attractive salary and additional incentives
• Special discounts & Offers (Food vouchers, Multisport cards, etc.)
• Additional health insurance & Transportation allowance
• Special benefits for our team members (Gym, yoga classes, massages, and corporate psychologist in the office)
• If working in the office: Positive international working environment (Relax zones, PlayStation, and billiard corners)
• Continuous support and learning
• Employee referral bonuses & Recognition programs
• Relocation package

About Talingual

As a job-seeker you can benefit from Talingual’s extensive experience - we have successfully placed thousands of candidates in new roles across Europe and we have all previously been in your position as an international job-seeker. We work with leading international employers who offer compelling employment opportunities in a wide variety of roles and locations. We add value to your job search by reviewing your CV, identifying your strengths as a candidate, discussing your preferences with you, preparing you for interviews, and providing relocation advice. You can expect your Talingual recruiter to provide you with honest and clear guidance in a friendly and supportive way.