Video Content Analyst with German

Job location: Kraków/ Poland

Shift: 24/7

WORK FROM THE OFFICE

At Cognizant, we are dedicated to helping the world's leading companies build stronger businesses — helping them go from doing digital to being digital.

In Poland, our offices are located in Gdańsk, Wrocław, and Kraków. With the capacity to support various clients, we offer a world of opportunities for both professionals and graduates. You can expect five-star training, a chance to realize your career goals, and a range of benefits. Be Cognizant!

What you do:

·      Review user reports regarding website content,

·     Analyze and identify content that is not in compliance with requirements and flag for action in a timely manner,

·      Make well-balanced decisions and help resolve inquiries to defined policies and procedures,

·     Use market specific knowledge and insights to spot and scope solutions to improve the support of user community,

·      Review sensitive content, sometimes involving graphic or disturbing subject matter.

·      Knowledge of German language on at least C1 level,

·      Knowledge of the subtleties of German culture, history, politics is a must,

·      Can read, write, comprehend and have basic conversation in English,

·      Availability to work on an 24/7 shift (including weekend shifts),

·      Excellent communication (verbal and written) and interpersonal skills,

·      Quick learner and adaptable to learn new processes, concepts, and skills,

·      Excellent organizational and time management skills,

·      Strong attention to detail and a desire to deliver accurately, efficiently, and to a high standard,

·      Have a neutral mindset to alternative video content that needs classification.