Join one of the leading global cruise brands, ranked as the third-largest worldwide and a prominent player in regions like Europe, South America, the Gulf, Southern Africa, and beyond. Renowned for its immersive voyages and commitment to customer satisfaction, this brand is rapidly expanding in markets such as the Caribbean, North America, and the Far East.

Key Responsibilities:

- Manage inbound calls, delivering outstanding customer service and sales support

- Promote and sell cruise packages, including cross-selling and upselling customized options and related products

- Provide full support for post-booking and booking management to guests

- Assist travel agents with bookings, inquiries, and customer needs management

- Offer accurate and useful information on destinations, ships, travel documents, pricing, and more

- Contract: A 6-month initial contract with the possibility of extensions

- Comprehensive client training, fully paid

- Health insurance starting from Day 1

- Work-from-home arrangement: All necessary equipment provided and shipped to your address in Portugal

- Opportunities for career advancement and professional growth