Dutch Speaking Customer Advisor – Energy SectorLocation: Sofia, Bulgaria
Salary: €1,800 gross p/m (= €1,400 net per month) + monthly performance bonus up to €150
Hours: 40 hrs/week, Mon–Fri 09:00–19:30, Sat 09:00–17:30 (rotational)
The Role
We are recruiting Dutch-speaking Customer Advisors for an international outsourcing partner in Sofia, Bulgaria.
In this role, you will:
- Handle inbound calls and live chat queries from customers in the Dutch and Belgian markets.
- Advise on energy packages, tariffs, and invoices.
- Support customers in completing details for contract creation.
- Ensure smooth contract signing.
- Manage customer queries via phone and email, alongside administrative tasks.