Dutch-Speaking Customer Support Specialist for E-commerce Project – Remote Portugal
Do you want to work in customer support for a leading e-commerce platform while living in Portugal? Our client is looking for Dutch-speaking professionals to join a remote customer service team supporting one of the largest online marketplaces in the Netherlands.
Join an international team delivering high-quality support via phone and email, assisting customers with their online shopping experience. Enjoy flexible remote work within Portugal while building your career in a fast-growing e-commerce environment.
About the company
Our client is a global leader in customer experience management and contact center services, delivering exceptional customer care in over 35 languages. With a diverse team across multiple countries, they provide first-line support and technical assistance for leading international brands in a dynamic and inclusive work environment.
What will you do?
Provide customer support via phone and email
Assist customers with orders, deliveries, payments, and returns
Troubleshoot issues related to online purchases
Act as a point of contact for external sellers
Provide information about digital products
Escalate and reroute complex issues to relevant departments
Ensure a friendly and professional customer experience