Your career is about what you want to be and who you want to be. It’s about bringing your skills, curiosity and best true self to work.
In an era where people are critical to success, join a team that prioritizes human ingenuity and fosters a workforce where technology elevates people (not the other way around), freeing them up for more creative thinking and exciting work.
By being part of our team, you will work from Monday to Friday, 09:00 AM - 18:00 PM in a hybrid setup for our office in Bucharest / Brasov.
How you’ll make an impact:
- Solves situations related to policies and holders clients third party providers collaborators queries with the help of specific HR procedures;
- Ensures the accuracy of the documents processed according to the norms objectives set by the direct manager;
- Update processes and procedures reflecting the acknowledged changes;
- Develops good client relationships and raises in time the risks related to client management satisfaction;
- Subject to regular local supervision of progress against results;
- Proactively performing preventive quality controls and taking corrective actions when errors occur;
The role also involves voice support, including handling inbound or outbound calls with employees or stakeholders.
HR Service Delivery is a process under Talent & HR and consists in managing, providing support or interacting with following sub-processes:
- Benefits;
- Health & Pension Provider Management;
- Case Management;
- Workforce & Data Administration;
- Base & Incentive Pay Administration;
- Compensation & Payroll;
- Recognition and Rewards;
- Salary Survey Management;
- Contact Center Support;
- HR Portal; Global Mobility;
- Process Pre-Payroll;
- Process Time Management;
- Agent Training/ Learning and Communications;
- Quality Assurance; Reporting;
- Technical Support and Administration;
- Workforce Management;
- Document Production;
- Employee & Job Data Change;
- Exit Management;
- Organization & Position Management;