DESCRIPTION
Bringing smiles is what we do at TTEC… for you and the customer. As a Bilingual Customer Service Representative - Dutch-English our state-of-the-art location in Athens, Greece, you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.
Eligible applicants must be a resident of and eligible to work in Greece. Relocation assistance is available.
What You’ll be Doing
Do you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You’ll
- Answer incoming communications from customers
- Conduct research to provide answers for customers to resolve their issues
REQUIREMENTS
What You Bring to the Role
- 6 months or more of customer services experience
- High school diploma or equivalent
- Recognize, apply and explain your product or service knowledge
- Great written and verbal communication skills (in Dutch-English)
- Computer experience
- Resident of or ability to immediately relocate to Athens, Greece and gain work authorization expediently
SKILLS