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Bilingual Customer Service Representative - Dutch-English

Mandatory:
DESCRIPTION

Bringing smiles is what we do at TTEC… for you and the customer. As a Bilingual Customer Service Representative - Dutch-English our state-of-the-art location in Athens, Greece, you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.

Eligible applicants must be a resident of and eligible to work in Greece. Relocation assistance is available.

What You’ll be Doing

Do you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You’ll

  • Answer incoming communications from customers
  • Conduct research to provide answers for customers to resolve their issues
REQUIREMENTS

What You Bring to the Role

  • 6 months or more of customer services experience
  • High school diploma or equivalent
  • Recognize, apply and explain your product or service knowledge
  • Great written and verbal communication skills (in Dutch-English)
  • Computer experience
  • Resident of or ability to immediately relocate to Athens, Greece and gain work authorization expediently

ARE YOU THE PERFECT CANDIDATE?
Bilingual Customer Service Representative - Dutch-English