Claims Officer

Job Title: German Claims Officer

Location: Dublin 

Salary: €32,000-33,000 OTE

Benefits: Excellent benefits including Pension, Healthcare, 25 days annual leave, free parking and more

Type: Permanent Position. (Hybrid: 2 days WFO+ 3 days WFH )

Hours of Work: Monday – Friday, standard hours (flexible start time between 7am-10am)

Training: 2-4 weeks training on-site fully

Our client is a well-known global financial company who are seeking to employ a Claims Officer with fluent German to join their growing team based in Dublin. Your role involves processing claims for clients worldwide. The successful candidate must ensure a high level of client service while processing claims in a timely and efficient manner. Our client requires a person who has experience in a similar role, with strong administration skills, excellent communication skills and a person who can work on their own initiative.

Responsibilities of the Role:

• Review and process claims in accordance with the policy benefits
• Work with promoting and facilitating the company by reaching targets
• Manage and operate databases accurately, and efficiently
• Review and generate reports detailing departments workflow and targets
• Meet and exceed customer satisfaction and retention in line with company standards
• Respond to customer enquiries efficiently and professionally
• Provide support with other departments, showing strong team building
• Other Ad hoc duties as required

Requirements for the Role:

• Full fluency in English and German both verbal and written.
• Previous experience in a customer focused role (office environment).
• Strong communication skills (verbal and written).
• Ability to work under pressure in a fast paced environment
• Excellent multitasking and time keeping skills

If you think you have the attributes to fill this role please forward on your CV via the link attached.