DESCRIPTION
Job location: Gdańsk, work from the office
At Cognizant, we are dedicated to helping the world's leading companies build stronger businesses — helping them go from doing digital to being digital.
In Poland, our offices are located in Kraków, Gdańsk, Wrocław. With the capacity to support various clients, we offer a world of opportunities for both professionals and graduates. You can expect five-star training, a chance to realize your career goals and various benefits. Be Cognizant!
About the role
This position requires you to collaborate closely with the customers and assist them with any queries regarding the incentive programs. They may concern incentive calculation, payment, disbursement etc.
Your daily tasks:
Manage and communicate with high-end client partners on a regular basis
Provide wide-range support regarding the incentive programs to client partners via mail
Respond to and resolve queries from partners and subsidiaries regarding incentive calculation, payment, disbursement, and other related queries
Enroll and onboard partners in the client ecosystem based on eligibility criteria established by the client
Handle end-to-end payment process - processing incentives earning calculations, claims, and reconciliation
For more information about Cognizant, visit https://www.cognizant.com/en-pl/
If you are looking for another opportunity and are interested in the company, do not hesitate to apply online!
Stay up to date with our recent events – follow us on LinkedIn at https://www.linkedin.com/company/cognizant/ or Facebook at https://www.facebook.com/CognizantPoland
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
Cognizant is a global community with more than 300,000 associates around the world.
We don’t just dream of a better way – we make it happen.
We take care of our people, clients, company, communities and climate by doing what’s right.
We foster an innovative environment where you can build the career path that’s right for you.
About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
REQUIREMENTS
Your profile:
Excellent written communication skills – English & Spanish (B2)
Interest and ability to quickly learn high-tech products and services
Experience reconciling accounting figures and financial records
Intermediate to advanced computer literacy
Good numerical ability and logical reasoning
High level of attention to detail
Professional email writing skills
Appropriate handling of sensitive information
Ability to work to deadlines
Team player with the ability to work with multiple stakeholders involved
Strong client relationship management and customer service skills
Willingness to work from the office and on afternoon shift (13:00 - 21:00).
OFFER
We offer:
Opportunity to be part of a rapidly expanding global organization with an irreproachable reputation.
Pleasant and inspiring working atmosphere.
Professional development and clear career path.
Training & development opportunities.
Extensive benefits package: LuxMed medical healthcare including dental care, life insurance, multisport card, cafeteria benefits.
SKILLS
Customer Service
Spanish
English
ARE YOU THE PERFECT CANDIDATE?
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