Customer Support Specialist with GER, TUR or UKR (Relocation package)

Sofia,
Bulgaria

Mandatory
Optional
Proficiency
Proficiency
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DESCRIPTION
  • Patiently assist customers;
  • Show empathy and focus to customers while resolving issues;
  • Come to independent decisions considering compliance with the processes and regulations;
  • Attend to all aspects of customer care in a courteous and professional manner;
  • Multitask in fast paced environment with high volume of communications;
  • Ability to thrive within and adapt to organizational changes;
  • Chase and follow-up – bring things to resolution;

 

REQUIREMENTS
  • Excellent command of one of the following languages: German/Turkish/Ukrainian;
  • Confident, dynamic, and creative professional;
  • Excellent listening and communication skills;
  • Highly empathetic and thoughtful, with ability to understand customers’ needs;
  • Ability to work on shift rotation;
  • Positive attitude and motivation;
  • Previous experience is not required;
OFFER
  • Opportunity for career development in a large global company;
  • A chance to work in friendly and supportive company culture;
  • Excellent salary and benefits package;
  • Performance based bonuses on top of the fixed salary;
  • Additional health care;        
  • Transportation allowance;
  • Мultisport card;
  • Relocation package (including free accommodation upon arrival);

 

SKILLS
German
Turkish
Ukrainian
Customer Service
Customer Support
Excellent Interpersonal Communications Skills
Empathy
Confident
Dynamic
Creative Problem-Solving
Positive Attitude
Adaptability
Motivated And Efficient
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