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DESCRIPTION
- Patiently assist customers;
- Show empathy and focus to customers while resolving issues;
- Come to independent decisions considering compliance with the processes and regulations;
- Attend to all aspects of customer care in a courteous and professional manner;
- Multitask in fast paced environment with high volume of communications;
- Ability to thrive within and adapt to organizational changes;
- Chase and follow-up – bring things to resolution;
REQUIREMENTS
- Excellent command of one of the following languages: German/Turkish/Ukrainian;
- Confident, dynamic, and creative professional;
- Excellent listening and communication skills;
- Highly empathetic and thoughtful, with ability to understand customers’ needs;
- Ability to work on shift rotation;
- Positive attitude and motivation;
- Previous experience is not required;
SKILLS
ARE YOU THE PERFECT CANDIDATE?
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