Customer Advisor in Lisbon (Dutch Speaker)

Lisbon calling! As a Customer Advisor, you will play a crucial role in ensuring customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance. You want to learn more about this? Then keep on reading!

Your responsibilities and impact will be:

• Providing accurate and detailed information about the company's products, features, and specifications.
• Managing and responding to customer requests through phone and email.
• Assisting customers with product setup, troubleshooting, and usage guidance.
• Processing customer orders, returns, and exchanges.
• Ensuring excellent customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance in an appropriate and friendly manner.

Skills, qualifications and interests you need to succeed in this role:

• A native-level proficiency in Dutch and a minimum C1 level of English
• A valid Portuguese work permit (required) or nationality that allows you to work in an EU-country
• Living in or willing to relocate to Lisbon for an international career and life experience
• Motivation and commitment to perform the assigned tasks effectively
• Excitement about intercultural communication and embracing the expatriate lifestyle