Technical customer support specialist with Dutch

Responsibilities: 

• Customer support (pre-sales and post-sales) for security cameras and system users via calls and chats
• Handling requests for the following devices and systems: Wire-Free Security Cameras, Indoor Smart Home Cameras, Security Camera Systems, WiFi/PoE Cameras & NVRs.
• Assist customers in resolving technical problems with devices
• Collaborate with service engineers for technical support

• Knowledge of German at a communicative level (min. B2+)
• Knowledge of English to understand the content of the training (min. B1+)
• Minimum 6 months of experience in customer service
• Higher education 
• Interest in new technologies