Customer Care Specialist with Czech/Slovak language

- Post-sales customer service

- Customer support - assistance, fulfilment of instructions, answers to questions asked

- Occasional telephone support (outbound/inbound calls)

- Liaising with the sales department and other company departments

- Project support for the implementation of new solutions

- Building customer relations

- Providing a high level of service in accordance with company standards

- Native knowledge of the Czech or Slovak language

- Communicative level of English or Polish (min. B2)

- Experience in customer service (e-mail/telephone/chat)

- Ability to operate Microsoft Office

- Availability to work 40 hours per week

- Good manners and ability provide a high quality of service

- Independence and lack of fear of taking on new challenges

- Fully remote work

- Clearly defined tasks and training to prepare you for your job

- Opportunity for development

- Work in an international environment

- Employment based on a contract of mandate

- 7EUR gross/per hour